By “Personal Data”, we refer to data that relates to you as an identified or identifiable natural person. The term “Personal Data” may include your in-game name, your e-mail address, your country, your language, your game preferences, for instance. Anonymous information, which we are not in a position to relate to you, does not qualify as “Personal Data”.
Controller in the sense of the General Data Protection Regulation (GDPR) and other data protection or data privacy laws in the Member States of the European Union and other guidelines with a data protection nature regarding our online and console games including, but not limited to, “Fishing Planet” associated web-sites as https://fishingplanet.com, as well as any other Fishing Planet web-sites on which this Policy is posted:
Fishing Planet LLC130 Oceana DR W, Apt 1D,Brooklyn, NY 11235USA Email: firstname.lastname@example.org
The entity is referred to as “Fishing Planet”, “we”, “our” and “us” in this Policy. The term “Services” refers to the act of providing you with the opportunity to use the named game (“Game”), websites (“Sites”), Fishing Planet account (“Account”), any of our other products and services (including support services, forums) related to the Games (“Ancillary Services”).
We process personal data only when necessary for the performance of a contract with you. Processing is necessary for compliance with a legal obligation to which we are subject, or based on our legitimate interests, except where such interests are overridden by the interests or fundamental rights and freedoms for which require the protection of your Personal Data.
Our legitimate interests are to provide our Services in an effective, safe and harmless manner. We want to provide everyone with a fair and balanced experience when using our Services.
We and our employees understand the need for user privacy, and we maintain reasonable and appropriate security procedures to protect your information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the Personal Data.
We may share Personal Data with our affiliates, subsidiaries, vendors or agents working on our behalf for the purposes described in this Policy. For example, we may hire companies to assist with protecting and securing our systems or services. Any vendor or agent that we retain must comply with our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. Those companies may be located outside of the European Economic Area. Read more in Section 9 “How we share your information”.
We recognise that we have a special obligation to protect personal information obtained from children. We will not knowingly collect Personal Data from any child, or process such information, without parental consent. For the purpose of this Policy, a child means any individual who is under the age of 18 (or the minimum legal age to consent to the collection and processing of Personal Data where this is different under applicable law).
We keep most of your Personal Data gathered and processed for the purposes described in this Policy for as long as you continue to use our Services, e.g. you have an activated Account in one our Game. We will delete your Personal Data after you request your Account deletion and the grace period of 30 (thirty) calendar days, during which we can restore your Account, expires. Read more in Section 12 “Right to erasure”.
In relation to your use of our Services, we gather information either directly from you (when you provide information to us) or indirectly (e.g. through our Site’s technology).
We collect Personal Data and other information that you voluntarily provide. It is entirely your decision to provide the requested information. However, your use of certain Services is possible only if you provide required information, e.g. while creating an Account.
When setting up an Account, you will be asked to provide Personal Data including your user name and email address.
We may obtain your Personal Data when you register for and use our other Services, e.g. game forums or when you provide feedback about our Services. This data includes:
We indirectly collect a variety of information through your interaction with and use of our websites or Game. This information may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, geographic, statistical and aggregated information (“Other Information”). Statistical or aggregated information does not directly identify a specific person, but it may be derived from Personal Data. For example, we may aggregate Personal Data to calculate the percentage of users in a particular country. If we combine Other Information with Personal Data, we will treat the combined information as Personal Data.
Example of improved experience: If you visit our forum, you will not be asked for your password every time you visit, but rather every now and then, or when you clear your cookies manually.
If you disable cookies, however, you may not be able to use certain personalized functions of the website.
Website traffic volume and patterns, such as the number of visitors to a given website or page on a daily basis is typically referred to as “Tracking Data”. This type of indirectly collected information is gathered through various means, such as an IP address, which is a number that is automatically assigned to your device whenever you are surfing the web. Web servers, the computers that “serve up” web pages, automatically identify your device by its IP address. When you visit any of our Sites, our servers log your device’s IP address.
In order to provide you with efficient services, we need to collect, store and use various information about your activity in our Games. “Game-Related Information” includes your in-game identifier, which is known as “Fishing Planet ID”, as well as what is usually referred to as “game statistics”. By game statistics we mean information about your Game preferences, progress in the Game, frequency of playing, as well as information about the device you are using the Services on, including:
Whether we collect some or all of this information often depends on what type of device you are using and its settings. Wi-Fi and IP addresses received from your browser or device may be used to determine approximate location.
We may also collect certain data (like IP address, username, etc.) that is required for our detection, investigation and prevention of cheating in the Game and EULA violations. This data is used only for the purposes of detection, investigation and prevention of cheating in the Game. If the data can be used to prove that cheating or another fraud or EULA violation has occurred, we will further store the data for the establishment, exercise or defence of legal claims during the applicable statute of limitations. Please note that the specific data stored for this purpose may not be disclosed to you or any third parties, since the disclosure will compromise the mechanism through which we detect, investigate and prevent cheating in the Game, as well as other EULA violations.
We may use the information made publicly available, e.g. through YouTube, vk.com, Facebook, Instagram and Twitter, in order to find out your opinion about Games and Services, so that we could take them into account while improving our Services.
In order to fulfil our obligation under the EULA and when processing is required in order to comply with a legal obligation to which we are subject, we may also obtain information about you from our partners, e.g. from our payment and advertising partners. We also use your identifiers on other platforms like Steam and Xbox Live, so that you can play our games on these platforms. We only use the data controlled by our partners in accordance with their instructions and applicable laws.
We need to process your Personal Data in order to fulfil the contract with you according to Article 6(1)(b) of the GDPR. As a user, we will use your Personal Data, unless otherwise prohibited by law, for the following purposes:
We may analyse the Tracking Data, Content Data and Game-Related Information to identify how to improve the Services and our operations to make them more interesting for our players in general. You are not obligated to respond to polls or surveys and you have choices about the information you provide.
We may also use the Game-Related Information to send you certain in-game offers that we believe are the most useful to you. To make the offer we first collect Game-Related Information from various players, identify patterns in their behaviour, and create algorithms that identify whether you follow the pattern, if we apply the algorithm and it says that you do actually follow the pattern – we send the in-game offer to you. We make sure that such offers never have any significant impact on you or our other players.
We use the information required for our detection, investigation and prevention of cheating in the Game and EULA violations only for the purposes of detection, investigation and prevention of cheating in the Game. If the data can be used to prove that cheating or another fraud or EULA violation has occurred, we will further store the data for the establishment, exercise or defence of legal claims during the applicable statute of limitations.
For the performance of a contract with you, compliance with a legal obligation to which we are subject, and based on our legitimate interests, we may share your personal data with the following categories of third parties:
When your personal data is shared with Fishing Planet contractors, as well as third parties outside the European Union or the European Economic Area, Fishing Planet guarantees an adequate level of personal data protection, including but not limited to, by entering into standard data protection clauses adopted by the European Commission with Fishing Planet contractors, as well as such third parties.
Sharing anonymous information. We also may share anonymous information, i.e. information which does not directly or indirectly disclose your identity, and aggregated information (meaning information about groups and categories of users, including game statistics and behaviour, but which does not identify and that cannot reasonably be used to identify any individual user) with our advertising partners. We may also allow our advertisers to collect anonymous information and aggregated information within the Services and they may then share that information with us. Our advertisers may collect this information through the use of tracking technologies like cookies and web beacons. This enables our advertisers to develop and deliver targeted advertising in the Services and on the websites of third parties, so that they can try to serve you with advertisements for products and services that are most likely to be of interest to you. Advertisers will also use this information to monitor, improve or modify their operations.
You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. You can use the right to access to your Personal Data by e-mailing us at email@example.com. Normally, we provide the duplicate of the Personal Data retained within 30 (thirty) days upon your request.
You have the right to rectify or add data if the personal information is inaccurate or incomplete. As soon as we become aware of any inaccurate personal information being processed, we will always rectify your data without undue delay and notify you accordingly. You can request a change or update in your personal data by contacting us at firstname.lastname@example.org.
You have the right to obtain deletion by us of Personal Data concerning you by deleting your Account. To do so e-mail us at email@example.com.
As a result of deleting your Account, you will lose access to the Services, including the Account and Game-Related Information linked to the Account, and the possibility to access other services you are using the Account for.
Grace period. We allow you to restore your Account during a grace period of 30 (thirty) days from the moment you request deletion of your Account. This functionality allows you not to lose various Game-Related Information and other important information and options by mistake.
Information we retain. Upon expiry of the suspension period we will delete all Personal Data about you, except for the data that are required for our compliance with the requirements of applicable laws (e.g. tax and accounting requirements) or for our detection, investigation and prevention of cheating in the Game and EULA violations. We will retain anonymous information after your Account has been closed. Information you have shared with others (e.g. through in-Games chats, updates or group posts) will remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other Members copied out of our Services. Groups content associated with closed accounts on our Sites or Forums will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g. search engine results) until they refresh their cache.
Where processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR, you can use your right to object at any time. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing or the data is necessary for the establishment, exercise or defence of legal claims.
You also have the right to lodge a complaint at a supervisory authority.
We may change this Policy from time to time for various reasons, such as legal and regulatory changes, changes in industry practices and technological developments that need to be reflected. Any changes to this Policy will be posted on this page on our website (https://fishingplanet.com/xbox/privacy/), and if the changes are significant, we will provide you with a more noticeable notice, like for example by public announcement of our forums and social media groups. Please make sure you check for updates to this Policy each time you use the Services.